ISSN: 2277-405X
ITIL-Aligned Incident Management in Cloud NOC Environments
Paper ID: IJATRD-2026-00013
Keywords:
Keywords:
Abstract:
Abstract
The rapid evolution of artificial intelligence has fundamentally altered the landscape of cybersecurity, particularly in the domain of vulnerability discovery. Traditional vulnerability management approaches, reliant on rule-based scanners and manual code audits, are increasingly insufficient against the scale and sophistication of modern threat surfaces. The emergence of large language models (LLMs) capable of autonomous, multi-step security reasoning—exemplified by Anthropic’s Claude Mythos Preview—represents a generational leap in offensive and defensive security capabilities. This paper provides a comprehensive overview of AI-powered vulnerability discovery, examining its technical foundations, operational implications, and ethical considerations. Drawing from recent developments including Anthropic’s Project Glasswing initiative and real-world benchmark results demonstrating the detection of decades-old zero-day vulnerabilities, this paper explores how AI-driven security tools are reshaping Security Operations Center (SOC) and Network Operations Center (NOC) workflows. Furthermore, it examines the alignment of AI-augmented vulnerability management with ITIL 4 service management principles, highlighting opportunities for organizations to integrate AI capabilities within existing incident and problem management frameworks. The paper concludes with actionable recommendations for cloud security practitioners, SRE teams, and IT service management professionals navigating this emerging paradigm.
How to Cite
Polkampally, T. (2026, June 20).
ITIL-Aligned Incident Management in Cloud NOC Environments.
https://ijatrd.org/en/article/2026-00013
References:
References
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